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1. How do I check out the hotspot?

Patrons must be 18 years of age or older, and be a Dearborn Heights or Dearborn resident with a valid library card and Michigan Driver's License or State I.D.

First-time library card applicants who want to check out a hotspot are required to provide a refundable $30 cash deposit. This deposit is refunded on return of the wireless hotspot and is required only for the first time a hotspot is checked out.

Patrons must acknowledge this policy via their signature on the signup sheet when checking out the device.

Patrons must have a library account that is in good standing with no fines above $15.

The hotspot is checked out with your library card, just like any other item.

2. May I return the hotspot to another library?

No. A mobile hotspot may only be checked out from and returned to the circulation desk at the library from which it was borrowed at either Caroline Kennedy Library or John F. Kennedy, Jr. Library.

3. May I return the hotspot in the book bin?

No. Returning the hotspot in a book bin or to another library will result in a $25 fine. Hotspots must be returned directly to the circulation desk.

4. How long may I keep the hotspot?

The loan period is one week, and patrons will be limited to one checkout per month per household with no renewals. One month is counted from the day after the unit is returned.

5. What happens if the hotspot becomes overdue?

Overdue hotspots will be deactivated within 24 hours of the due date.

A $5 overdue fine will apply each day the device is not returned. Patrons returning a hotspot more than three days late will forfeit the use of our hotspots indefinitely.

6. What if I break or lose the hotspot or any of its associated content?

You are responsible for loss or damage to the mobile hotspot or any of its contents and will be assessed a fee based on the cost to replace the damaged or lost item(s).

7. Does the device have content filtering?

No. Internet content filtering is not provided through the Dearborn Heights Libraries Mobile Hotspot. Parents/Guardians are responsible for monitoring what their children access via the hotspot.